Frequently Asked Questions

What is ClapsnSlaps.com?

ClapsnSlaps believes in the motto of “Entertainment entertainment and only entertainment”. This sparked a simple idea with a notion for people to witness entertainment through the Digital platform and to cut off the old saga of misleading/standard critic reviews or ratings. ClapsnSlaps is a friendly community that will witness unscripted conversations along with friendly interactions among moviegoers and will give you a chance to become a film critic.
What is a Clap/Slap rating?

A rating is a way for you to quickly share your opinion of your experience of a movie you have watched. Ratings are measured on a scale of 1 to 5 Claps or Slaps, 5 being the best or worst. There are 5 parameters - Storyline, Acting, Music, Direction, Value for Money, either give a clap or slap to each parameter.
Rate movies and write review to complement your rating at any time from your Ratings page. You can also rate new Movies through the ClapsnSlaps Facebook app.
Your rating is used to inform readers about ClapsnSlaps member impressions of the movies you rated. Overall Claps or Slaps appear at the top of each movie destination page, and individual ratings are shown next to each review.
What is the community?

The community is a friendly, interactive discussion area where members can ask for and share their opinions, advice and experiences as Moviebuffs. You can get a lot of great information and analyze the movie as per the comments and views. But keep in mind that you should use your best judgment to evaluate information from other members. Anyone can view the ClapsnSlaps community, but to post a new topic or reply to a post, you'll need to create a free account. Please note that members may only use one account with one screen name.
Please keep in mind:

Community is not the place to make allegations of fraud or suspicious contributions regarding a specific person or property on ClapsnSlaps.
The community is also not the appropriate venue for reviews. To add a review about a movie you have seen, click on the write a review tab on the movie page.
How do I become a member?

To become a member, click the "Register Now!" link at the top of most ClapsnSlaps pages. Membership is free and lets you post reviews and ratings, ask and comment in the community page.

There are two ways to create your free account:

RECOMMENDED: - If you have a Facebook account, you can quickly create a ClapsnSlaps account using your Facebook login credentials. This is the easiest way to join (and you'll have one less password to remember). To join via Facebook, click the Sign in with Facebook or "f Connect" button. If you are not already logged into Facebook, you will need to log in during the registration process.
If you do not have a Facebook account, you can create a ClapsnSlaps account by providing your email address and choosing a password. You'll also choose a screen name or friendly name and enter your current home city.
Once you've created an account, add some information to your profile so that other members will know a bit about you. Don't forget to fill out your favorite movies, and what you’re waiting to watch. We also recommend that you keep an eye on our daily blog.
What are VIP nights? How do I get listed on it?

Click on the Rewards Page to know more.
What are hats?

Please refer to the Rewards page to know more.
How can I see my friend’s activity?

There is a notification bar on the head band, clicking on which will give details of friends’ activities. You can also go to “My Profile” the top right side of the page where there will be details of your friends’ activities.
How to edit my profile?

Click on my profile on top right-hand side and go to edit profile
How can I contact someone at ClapsnSlaps.com?

If you have questions, comments, information, or feedback for us, please send an email to info@ClapsnSlaps.com
My popup blocker won’t let me watch ClapsnSlaps Trailers. How can I fix that?

Pop-up blockers may prevent the ClapsnSlaps.com video player from opening. Setting your pop-up blocker to allow pop-ups from ClapsnSlaps.com will fix this problem. Please see your pop-up blocker’s help section for more information. Many popup blockers can by modified via “settings,” “options,” or “block/allow” button.
Do I need to accept cookies?

You can use ClapsnSlaps.com without accepting any cookies at all. However, if you’d like to customize your listings in any way or store your preferences, you need to allow cookies.
I can’t find a story/blog that I read a couple of days ago. How can I find it?

You can find a story by using the Search box which can be found in the ClapsnSlaps.com header on every page.
Where can I watch a movie trailer?

Try searching for the movie using our search tool. Click on the movie, which will take you to a dedicated page for the movie where there’ll be a “watch trailer” option.
How do I get started using ClapsnSlaps to research on Movies?

If you're not sure about watching a movie and you're looking for inspiration, check out the link of the page to top claps or top slaps will be provided that will be analyzed on top reviews or the janta ka bol.

If you have a more specific question, you can ask a question on the community page. You can also see what your friends on Facebook have reviewed by signing in to ClapsnSlaps with your Facebook credentials.
How do I remove my review or rating?

If you'd like to delete one of your ratings or reviews, simply contact us with the reason for doing so and we'll look into it.
Why is my account disabled?

We occasionally disable accounts for violations of our community, user reviews or comments guidelines and repeated movie spoilers.
How do I recover a lost password?

If you can't remember your ClapsnSlaps password, click the link below and we'll send you an e-mail with instructions on how to reset your password. If you don't receive our e-mail within an hour, check your e-mail program's spam folder (and in the future, make sure your mail program allows e-mails from ClapsnSlaps.com). If you do not receive a password e-mail even in your spam folder then please contact us.

To reset your password now, click here.

(If the link does not take you to a page on ClapsnSlaps, please copy and paste the entire link into your web browser).
Why am I not receiving ClapsnSlaps emails?

If you are not receiving the emails you signed up for: It's possible that our emails got caught by your spam filter. Please take a look in your email account's spam folder for our emails. In the future, make sure to mark ClapsnSlaps emails are as "not spam." If you still don’t receive any ClapsnSlaps emails within a week, please contact us.
How can I change the email address on my account?

Changing the primary email address for your account is easy.
Go to the Account Info page in your profile.
Enter your desired email address in the Email field.
For security purposes, enter your account password and click Save.
What should I do if I'm having trouble signing in?

If you can't sign in, (and you're sure you're using the right password), the most likely explanation is that your web browser isn't set up to accept cookies. For more information about cookies and how to enable them, see Google's easy to follow instructions.

If this doesn't solve the problem, we recommend the following:
Sign out of Facebook and then try to sign in to ClapsnSlaps again.
Make sure you are using the email address you used to sign up for ClapsnSlaps.
Check your virus software settings to see if ClapsnSlaps is blocked.
Check your browser settings and add ClapsnSlaps.com to your safe list.

If you are still having trouble signing in, please contact us with more information so that we can help troubleshoot this with you.
Can I edit my ratings/review?

You cannot edit the ratings/reviews for movies that you already done.
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